shipping policy

Shipping Policy

At Pango, we manufacture and deliver candles with care to ensure they reach you in excellent condition.

  • Order Processing: Orders are typically processed within 2–5 business days.
  • Delivery: Delivery times depend on the destination and courier service.
  • Packaging: Candles are carefully packaged to help prevent breakage and damage during transit.
  • Shipping Charges: Applicable shipping fees will be displayed at checkout or communicated before order confirmation.
  • Bulk Orders: Large, wholesale, or customized orders may require additional production and dispatch time.
  • Delays: Pango is not responsible for courier delays or circumstances beyond our reasonable control.

For shipping inquiries, please contact our customer support team.